Communication

1. How to Reach Us?

You can reach us whenever you want by choosing the channel that best suits your needs.

• Fast Email Support: For your most detailed questions and official requests, please write to us. Your email will be answered within 24 hours.

  • Address: info@turqstore.com

• Phone and WhatsApp Support Line: For urgent order tracking or product information, you can call our support line or send a message via WhatsApp.

  • Phone: +90 555 965 79 52

2. Our Working Hours

Our support team is ready to serve you during the following hours:

• Weekdays: 09:00 – 18:00

• Weekend: Closed (For urgent cases, you can send an e-mail, we will get back to you on the next business day.)

3. Frequently Asked Questions (Important Information)

You can find the answer to your question faster:

• Cargo Tracking: When your order is shipped, you can track your cargo instantly with the tracking number sent to you.

• Returns and Exchanges: For all the details regarding returns and exchanges, please visit our [Returns and Exchanges Policy] page.